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Voice-Powered Restaurant POS

The Restaurant POS Built For Rush Hour

Take orders by voice in multiple languages—with quick checks so nothing gets lost in translation. Staff pick it up fast, confirm each order at the table, route tickets to the right service area or kitchen, and move straight through payment with WhatsApp or email receipts.

Server wearing a wireless lapel microphone and belt pack, smiling while helping a guest who holds a paper menu—no tablets or handheld screens

One Platform For The Whole House

Speed when it counts. Connection across every channel. Insight while service runs.

Eliza unifies voice ordering, smart routing, checkout, WhatsApp and email receipts, table and reservation tools, CRM, and reporting—so the team moves as one and you see performance as it happens.

Server wearing a lapel microphone and belt pack, smiling while taking a guest's order with a paper menu—no tablets or handheld screens

Voice-first speed at the counter and table

Eliza captures natural speech and touch in one intuitive flow—supporting multiple languages with simple checks—so modifier-heavy orders become clean tickets fast. Servers confirm each order by voice before it routes to the bar, a service area, or the kitchen.

Server on the floor wearing a lapel microphone and transmitter, carrying a service tray in a busy dining room with open kitchen behind—no tablets

One connected stack from order to closeout

Front-of-house, online orders, smart routing, fast checkout, WhatsApp and email receipts, table and reservation handling, CRM, and reporting share one platform—so every channel stays aligned when volume spikes.

Manager at a back-of-house workstation reviewing a live ops dashboard on a laptop during dinner service, dining room visible in the background

Live visibility while the shift is still yours

Dashboards and alerts surface sales, labor, and menu performance as service happens, so leaders can coach, adjust, and protect margin before the night is over.

Why Eliza

Built for speed, accuracy, and control.

Eliza connects service, kitchen or bar routing, payments, guest follow-up, and reporting into one intuitive operating layer with minimal training.

Signature Capability

Voice Recognition Ordering

Staff speak orders naturally while Eliza supports multiple languages and quick language checks. The interface stays simple so onboarding stays short, and servers can voice-confirm the ticket with the guest before it is sent.

Venue staff member happily engaging with a guest at a softly lit nightclub bar beside a POS terminal
Feature

Unified Restaurant Operations

Connect front-of-house, bar or service areas, kitchen, payments, online orders, table management, reservations, CRM, and reporting in one system.

Feature

Real-Time Visibility

Track sales, menu performance, labor trends, guest and table activity, reservation load, and store activity as service happens.

Feature

Multi-Channel Ready

Support dine-in, counter, pickup, delivery, and multi-location growth without fragmented workflows.

Feature

Integrated Payments

Move from order to payment in one smooth flow, close checks quickly, and send receipts by WhatsApp or email while reporting stays up to date.

Voice-First Service

Speak the order. Confirm it. Route it. Keep moving.

Eliza converts speech into structured tickets, supports multilingual service with quick checks, and keeps the flow intuitive so new staff get productive quickly—then your server can voice-confirm the order with the guest before it fires.

  • Capture spoken menu items, modifiers, and special requests
  • Serve guests in multiple languages with simple language checks
  • Reduce tapping during rush periods with an easy-to-learn flow
  • Confirm the ticket by voice so guests hear the order read back
  • Route items to the right service area or kitchen station automatically
  • Improve speed at the counter, drive-thru, and phone orders

Sample voice transcript

2 burgers, no onions
1 fries, large cola
add one chocolate shake
confirming: two burgers, fries, cola, and a shake
route drinks to the bar, food to the kitchen
Server at a table with a lapel mic, reading the Eliza voice-ordering flow on a phone angled toward them, with an in-frame “Order in progress” waveform overlay

From Order To Insight

One seamless flow from guest conversation to closed sale.

Voice capture and confirmation turn spoken orders into structured tickets that route to the right service area or kitchen, close out quickly, send receipts by WhatsApp or email, and feed CRM and live reporting.

1

Take the order

2

Confirm with the guest

3

Route to the right station

4

Close payment fast

5

See performance live

Step01

Take the order

Staff tap or speak the order with multilingual support, quick language checks, and a layout that needs little training.

Step02

Confirm with the guest

Items and modifiers are structured into a clean ticket in real time, and the server can voice-confirm the order so everyone agrees before it fires.

Step03

Route to the right station

Send orders to a service area, bar, expo, or kitchen station so runners and cooks see the right ticket in the right place—not everything defaulted to the back line.

Step04

Close payment fast

Finish checkout in one connected flow, then send receipts by WhatsApp or email so guests leave quickly and you stay organized.

Step05

See performance live

Track sales, item trends, tables, reservations, CRM signals, and operational performance across every shift.

For Every Service Style

Flexible enough for the way modern restaurants actually operate.

From quick service and cafes to drive-thru and multi-location groups, Eliza supports the workflows each concept needs.

Quick service counter staff taking a voice order with a lapel microphone

Quick Service

Keep lines moving with faster order entry, voice-assisted ordering, and clean kitchen routing.

  • Voice recognition ordering
  • Multilingual menus and checks
  • Fast checkout with WhatsApp or email receipts
Explore this setup
Food retail environment supported by Eliza

Food Retail

Support grab-and-go service, packaged items, and fast-moving counters with simpler ordering workflows.

  • Grab-and-go flow
  • Packaged item support
  • Fast checkout
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Self-service restaurant environment using Eliza

Self Service

Help guests place orders with minimal staff involvement while keeping service quick and accurate.

  • Guest-led ordering
  • Reduced queue friction
  • Faster order throughput
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Full service restaurant team using Eliza

Full Service

Manage tables, modifiers, service timing, and guest experience with one connected system.

  • Modifier-rich order flow
  • Table management and reservations
  • Guest CRM alongside service
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Cafe and coffee service using Eliza

Cafe & Coffee

Handle rushes, repeat orders, customizations, and pickup workflows with less friction.

  • Rapid order entry
  • Voice ordering for repeatable items
  • Customization handling
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Japanese countryside drive-thru restaurant supported by Eliza

Drive-Thru

Use voice-powered ordering to speed up order capture and keep throughput high during peak demand.

  • Voice-first order capture
  • Fast routing to kitchen or expediter
  • Multilingual lane scripts with checks
Explore this setup
Bar and lounge environment using Eliza

Bars & Lounges

Support fast drink and food service with flexible order flow and better operational visibility.

  • Quick order flow
  • Flexible modifiers
  • Fast payment handling
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Ghost kitchen and digital operations managed in Eliza

Ghost Kitchen

Unify direct, pickup, and delivery order flow while keeping visibility across every channel.

  • Unified order intake
  • Kitchen-focused workflows
  • Channel visibility
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Hong Kong nightclub atmosphere representing multi-location hospitality brands

Multi-Location

Centralize menus, reporting, permissions, and operational visibility across brands and stores.

  • Centralized reporting
  • Cross-location visibility
  • Menu consistency
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What Eliza Improves

Better service for guests. Better control for operators.

Eliza is built to reduce rush-hour friction with intuitive tools and multilingual checks, while giving managers live clarity across sales, tables, reservations, and CRM.

Connected platform

0

One operating system keeps voice ordering, service-area and kitchen routing, payments, receipts, tables, reservations, CRM, and reporting aligned.

Service channels

0+

Support dine-in, counter, pickup, delivery, and multi-location workflows from one stack.

Restaurant models

0

Eliza adapts across quick service, full service, cafes, drive-thru, bars, ghost kitchens, and groups.

Operator visibility

0/7

Live dashboards make it easier to spot issues during the shift instead of after the rush.

Book demo

Ready To Modernize Your Restaurant Stack?

See how Eliza helps your team take orders faster in multiple languages, confirm them at the table, route work cleanly, close payments quickly, and stay on top of tables, reservations, and CRM.

Guests sharing food and drinks at an evening restaurant table